Refund and Returns Policy

We are happy to serve all of you.

CANCELLATION POLICY

Cancellations will be processed on the day we receive your cancellation request. The account you used to purchase your items will be refunded. It may take up to 7 business days from the day your refund was approved.

All returns and order issues must be reported within thirty (30) days of the delivery date. We DO NOT accept returns for refund for any orders that are beyond 30 days from the delivery date.

If you need a return, please contact our customer service team to discuss exact details delivery first.

DO NOT send it back directly without contacting our service personnel, otherwise we will not issue a refund.

Kaayee reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please Contact our Customer Care Representatives.